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Service & Support
Embraco offers digital tools and services focused on providing support for refrigeration professionals on their daily routine.
EMBRACO TOOLBOX APP: THE APP CREATED BY EMBRACO HELPS REFRIGERATION PROFESSIONALS ON THEIR DAILY ROUTINE.
The Toolbox App is to make the refrigeration professionals work easier. It has 7 features to facilitate the day to day, such as a search tool for the nearest distributor, product catalog, cross-reference product guide, unit converter, refrigerant ruler, tool to identify causes of the main cooling system problems.
Available in all countries and in more than 10 languages You can find it on the virtual store AppStore (iOS) and Play Store (Android).
Functionalities
Cross Reference
Find the compatible compressor model.
Distributor Locator
The nearest Embraco Reseller with address, website and phone number.
Product Catalog
Compressors and condensing units datasheet developed by Embraco.
Unit Converter
A solution to convert units in a very easy way.
Troubleshooting
Easy to identify and solve problems.
Refrigerant Slider
Provides the characteristics of every refrigerant fluid, such as pressure and temperature.
Refrigeration Club
Exclusive content for refrigeration professionals in a global channel. Keep updated!
Product Selector Software
Choose the best solution for your cooling systems at Embraco's official portfolio platform.
Embraco Product Selector Software is the official portfolio platform where it is possible to choose the most appropriate solution for different refrigeration systems. By entering specific characteristics, such as cooling capacity, efficiency, refrigerant, voltage, and other criteria, the user is able to search for the solution that best fits the intended application parameters. Choose the best solution for your system!
Smart Drop-In
The Smart Drop-In for Light Commercial Variable Speed compressors is a control logic software designed to adjust the speed in real life situations, such as defrost (hot gas or heater), extensive door opening and fast temperature recovery, assuring energy optimization for the equipment. Embraco customers are able to optimize the control parameters through an intuitive and easy to use solution and flexibilize the inventory recording locally the parameters for mass production. Contact your technical support focal point for more information.
Technical Documentation
Catalogs
Europe, Middle East and Africa Portfolio
Condensing Units Catalog – Europe
Unhoused – R290 Condensing Units – Europe 2022
Unhoused HFC Condensing Units Leaflet – Europe 2020
North America Portfolio
Aftermarket Line of Products – North America 2021
Aftermarket Line of Products – North America 2020
Condensing Units Evaporative Drain Pan
Embraco Portfolio for Bottle Coolers – North America
Leaflet Distribution and Aftermarket – North America
Replacement Guide – Cross Reference – North America 2021
Second Generation of Condensing Units – North America 2021
Asia Pacific Portfolio
Bioma and Sliding Units Leaflet – Asia Pacific
Compressors Catalog – SEA Region – 2022
Condensing Units Catalog – SEA region – 2022
Case study: The Advantage of Variable Speed and Natural Refrigerants in Food Retail Applications
Embraco Case Studies Compilation – SEA Region – 2022
Embraco Catalogue for Asia Pacific Region
Refrigerants Trends – SEA Region – 2022
Installation Guidelines
Compressors
Installation Instructions for European On-Off Compressors
Guide for the use of HCs Refrigerants R600a and R290
Installation of the Filter Drier
Inverter Replacement Instructions – North America 2020
Scroll Installation Instructions
Condensing Units
Bioma Installation Instructions
Condensing Units Installation Instructions
ECN - Engineering Change Notices
ECN – EXTENSION OF USE OF EMBRACO LBP R404A COMPRESSORS TO R448A/R449A
ECN – EXTENSION OF CONDENSING TEMPERATURE TO 10ºC FOR FMFT413U
ECN – EXTENSION OF CONDENSING TEMPERATURE TO 10ºC FOR NEK/NEU/VNEK/VNEU LBP R290
ECN – APPROVAL OF NEU MBP R290 FOR CONDENSING TEMPERATURES DOWN TO 10ºC
ECN – NT LBP R290 OPERATING ENVELOPE EXTENSION
ECN – APPROVAL OF NT MBP R290 FOR CONDENSING TEMPERATURES DOWN TO 10ºC
ECN – EXTENSION OF USE OF EMBRACO R404A COMPRESSOR TO R449A
ECN – EXTENSION OF USE OF EMBRACO R404A COMPRESSORS TO R448A
ECN – EXTENSION OF USE OF EMBRACO R404A COMPRESSORS TO A NEW REFRIGERANT R452A
ECN – EXTENSION OF USE OF EMBRACO R134a COMPRESSORS TO R450A AND R513A
ECN – REFRIGERANT R513A APPROVAL FOR EMBRACO BRAZIL COMPRESSORS
EU Declarations
CE Conformity Declaration PED II – Slovakia
Declaration of Conformity UKCA – Slovakia 2021
CE Conformity Declaration Compressors Slovakia – 2022
CE Conformity Declaration Condensing Units Slovakia – 2021
CE Conformity Declaration Sealed Units Slovakia – 2021
CE Conformity Declaration Sliding and Bioma Units Slovakia_2021
Declaration of Conformity Scroll – Slovakia 2020
Declaration of conformity Sliding Bioma – Slovakia 2020
Declaration of Incorporation Condensing Units Slovakia – 2021
Declaration of Incorporation Scroll – Slovakia 2020
Declaration of Incorporation Sliding and Bioma Units Slovakia – 2021
PED Condensing Units Slovakia – 2021
PED Compressors – Slovakia 2020
PED Declaration Embraco Scroll – Slovakia 2020
PED Sliding and Bioma units Slovakia – 2021
Reach Conformity Declaration – Slovakia 2020
Reach Conformity Embraco Scroll – Slovakia 2020
Other References
2017 Embraco Condensing Unit Ecodesign Compliant
Compressors Handling and Transport Positions
Electrical Components Assembly Instructions
Excessive Quantity of Compressor Oil in Refrigeration System Components
Instructions for Using the Evaporation tray on EM Compressors
Instructions for using the evaporation tray on F/EG Compressors
Global General Purchase Conditions of Supply
Maximum quantity of lubricant in circulation or retained by system (VEM and VES Compressors)
Recommendations to depressurize compressors
Sealing of compressors with rubber plug
Technical Information – Hot Gas Defrost
The maximum dimensions of the electrical box and capacitors